Presentation Title: CX Journey Mapping – “Workshop in Practise – Applying it to CX Apps
Speaker: Mr Toby Baker
Company: Oracle
Co-presenter: 
Presentation abstract: 
Presentation begins: 04/12/2017 17:20
Presentation duration: 45
Presentation content level: 3 (1 = indepth, 5 = strategic overview)
Audience experience: All Experience Levels
Audience function: Oracle
Speaker biography: 
Related topics: Customer Experience (Digital CX): Other
Hall: Executive Room 7

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