Presentation Title: Royal Mail First Class Delivery of Information Utilising OBIEE
Speaker: Mr Bob Heyes
Company: Royal Mail Sales
Presentation abstract: The session explores the BI journey of Royal Mail Sales from the start of our BI journey , how we worked previously to the point where we formed a dedicated Team to direct and supply information to Sales teams, the first and developing Royal Mail usage of Oracle BI, looking at some of the problems we have encountered. I will look at the plan , how it turned out and what were the lessons learned then where we have gone with dashboards and introducing BI Publisher into the mix. The overall message is that although we haven’t had a huge budget we’ve developed excellent OBIEE based reporting using available technology , personal skills and application and will conclude by speculating where we might we go next? Some of this might resonate with the audience and be of benefit to anybody looking for slightly different approaches or just feeling better about their own situation.
Presentation begins: 04/12/2017 16:25
Presentation duration: 45
Presentation content level: 4 (1 = indepth, 5 = strategic overview)
Audience experience: Beginner/Exploratory
Audience function: Customer/Senior Manager, Functional Manager, Product User
Speaker biography:  Lead Sales Information Manager Royal Mail Sales, supporting the identification, sourcing and delivery of Key Sales information by automated BI dashboards for Sales and Marketing teams; supporting and driving their decision making process and driving results in the retention, growth and acquisition of customers. ACMA / CGMA qualified with extensive experience in Finance and OBIEE systems within Royal Mail. Proud Mancunian and Manchester United supporter, married 41 years , volunteer for Marie Curie and Myaware.
Related topics: Business Analytics: Business Intelligence Applications
Hall: Hall 1 Foyer Level 5

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