Presentation Title: Oracle & NDL; Making a Difference to the Lives of Vulnerable Adults
Speaker: Mr Oliver Waters
Company: Fujitsu
Co-presenter: Paul Fitton - Home Group
Presentation abstract: Home Group are a Social Housing Provider based in the North East of England. They are also commissioned to deliver social support services to clients {citizens} aiming to improve lives and support some of the most vulnerable members of society. The services had evolved over time, was heavily paper based, staff intensive and IT constrained rather than supported the service. In order for Home Group to provide efficient services and improve working practices, they needed to innovate and automate.

Home Group selected Fujitsu to deliver the Oracle eBS suite to transform back office processes. Client facing services delivering care and support were transformed by the utilisation of Oracle CRM and NDL’s Enterprise mobile solution, enabling mobile case management for the Home Group mobile care and support business. Come and listen to how Home Group transformed the way they worked and how clients are supported.

Presentation begins: 04/12/2017 11:10
Presentation duration: 45
Presentation content level: 4 (1 = indepth, 5 = strategic overview)
Audience experience: All Experience Levels
Audience function: Customer/Senior Manager, Functional Manager, Product Expert, Product User
Speaker biography: 
Related topics: Business & Strategy: Business Support & Growth, Business & Strategy: Change Management & Transformation, Business & Strategy: Enterprise Information Strategy , Business & Strategy: General, Business & Strategy: Implementation & Upgrade Project, Business & Strategy: IT Strategy, Planning, Management & Governance
Hall: Hall 8B

UKOUG_-_Home_Group_Fujitsu_-_Care___Support.pptx11.0 MB28/11/2017 14:59:46