Presentation Title: Value of Oracle Support
Speaker: Mr Chris Warticki
Company: Oracle
Presentation abstract: Know the full extent of your support investment. Enable your entire staff to remain notified, connected and technically sharp. This session covers My Oracle Support Best Practices, Tips, Tools, Resources and Efficiences that will turn up the productivity for your team. Bring your laptop and follow the demo towards reducing Service Request management.
Presentation begins: 04/12/2017 14:10
Presentation duration: 45
Presentation content level: 3 (1 = indepth, 5 = strategic overview)
Audience experience: All Experience Levels
Audience function: Customer/Senior Manager, Functional Manager, Oracle, Partner, Product Expert, Product User
Speaker biography:  Chris has been working for Oracle for over 18 years. Chris educates customers how to maximize their Support investment and leverage the support tools and available resources as part of Premier Support. Chris works for Global Customer Management and speaks with customers on all topics regarding Oracle support services
Related topics: Business & Strategy: Business Support & Growth, Business & Strategy: General
Hall: Hall 8B

UKOUG_-_MOS_Best_Practices_-_CWarticki.pptx2.3 MB03/11/2017 16:35:59